A croupier is a person (man or woman) who guides a table game in the casino. Even if you haven’t been to casinos often, you know him from the movies: clean-cut suit, impeccable appearance and always calm and controlled. With almost magical hand movements and mysterious formulations (often in French), he deals the cards and spins the roulette wheel.
Online casinos also use live croupiers in the live casino in order to give a more realistic impression and, of course, to keep the games running smoothly. A live croupier makes the game more accessible to less experienced players because they can ask the croupier questions if they don’t understand something. At the same time, it is familiar to seasoned players who are used to playing in land-based casinos where the croupier plays a major role. There is also often a chat option on the site so players can talk to each other and to the croupier.
So it’s no coincidence that with the increase in online casinos, the demand for live croupiers has also increased. Here we explain what exactly the croupier’s responsibilities are and what kind of persons are suitable for this challenging position.
What exactly does a croupier do?
Generally speaking, the croupier is responsible for ensuring that the game is conducted fairly and that payouts are made.
In card games such as live blackjack and baccarat, the croupier shuffles and deals the cards and plays along with them himself. During the game, the croupier calls out the numbers of the cards that are dealt so that players can not only see but also hear how the game is going. At the end of a round of play, the croupier takes the cards back and indicates who won. As a croupier, he has restrictions on the risks he may take during the game. For example, in live blackjack, he may only draw cards for himself until the point total is 16. As soon as he reaches 17 points, he must stop. Ultimately, the croupier is playing for the casino he is employed by and not for himself, and so he must play conservatively.
Also, in live poker, the croupier is the opponent for the player. In addition to shuffling and dealing cards, the croupier also makes sure that the player makes timely decisions and the game goes according to the rules.
In live roulette, the croupier spins the wheel and puts the ball in play. When the ball has stopped, the croupier distributes the winnings and clears the table for the next round.
Required skills and personal attributes
As a croupier, you are the business card of the casino. It is therefore important that you look well-groomed and that you are able to interact with people. Good communication skills and a friendly appearance combined with tact and modesty are essential to put players at ease and create a pleasant atmosphere at the table.
You must be able to work independently and make quick decisions. The croupier is the boss at the table and must be able to act decisively when necessary.
Since you have to be constantly alert and can’t drop any stitches, you need to have good concentration skills. It is a great advantage if you are good at mental arithmetic because you have to be able to add up the cards and calculate the profit quickly. Of course, various automated systems will help you with this, but even so, you are expected to be able to keep track of the count yourself. In games of chance, the stakes are often high, and it will irritate a player if you accidentally tell him that he has won when that is not the case!
Croupier training and education
Of course, it is necessary that you know the rules of the various games, and you must be able to explain them to the players. Also, the way certain actions are done (think shuffling the cards, spinning the roulette wheel and paying out winnings) are often formalized and must be performed correctly. For these reasons, most casinos provide in-house training to aspiring croupiers.
This training normally lasts between 1 and 3 months, and in this time, you not only learn the rules of live blackjack and live roulette, for example, but you also learn what is meant by hospitality. This can vary from casino to casino, but in general, the croupier online is still expected to be very polite and well-mannered.
Usually, you become a croupier for live poker only after gaining some experience. How much experience is needed depends on the casino, but it can take up to 3 years before you can sit at the poker table. The reason for this is that poker is much more complicated than, say, blackjack. In addition, poker players can bluff, so in addition to knowing the rules of the game, you’ll also need to know how to deal with people.